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Satisfaction survey

Customer Satisfaction Survey Form

客户满意度调查表

We hope you are pleased with the service that you have already received from ASTC It is our aim to provide the most helpful and comprehensive service possible. To help us, would you please complete this short questionnaire? Your comments will be treated as fully confidential.

我们希望您对ASTC所提供的服务感到满意。 我们的目标是提供最有用和最全面的服务。 为了帮助我们,请您完成这份简短的问卷调查吗? 您的评论将被视为完全机密。

Name 名字
Organization/Company 组织/公司
ASTC evaluator ASTC评价员
Date 日期
Certificate Number 证书编号
Products certified 认证产品
Please answer the following questions by rating the level of service you received from us

请通过您从我们这里获得的服务水平进行评分回答以下问题:

Excellent

很好

Good

Average

一般

Below Average

不好

Poor

差评

N/A

不适用

1

Initial or ongoing contact with ASTC

与ASTC初次联系或持续的联系

2

Your experience of our website

您对我们网站的体验

3

Process of obtaining a quotation

获取报价的过程

4

Level of information provided prior to your evaluation

资料评价前提供的信息水平

5

Knowledge, professionalism and attitude of evaluator

评估人员的知识、专业和态度

6

Overall certification experience

整体认证经验

Would you recommend ASTC to another candidate? 你会推荐ASTC给其他人吗? Yes No

HANK YOU FOR SPARING THE TIME TO COMPLETE THIS QUESTIONNAIRE.

感谢您在百忙之中完成这份问卷。

Please return to 请回传至:

AS Test Certification Tech(Hangzhou)Co Ltd

那尔检测认证技术(杭州)有限公司

E–mail: office@astcplus.com